Business Directory

Once registered for FREE in SSiFM’s Business Directory, any company is eligible to become an Approved Specialist Contractor. There are many benefits to becoming an Approved Specialist Contractor, the most significant being immediate inclusion in our Ticket System whereby all Approved Specialist Contractors are considered for live work opportunities.

SSiFM have 3 Specialist Categories – Bronze, Silver and Gold

 

BRONZE – Approved Specialist Contractors

All Bronze Approved Specialist Contractors in SSiFM’s Business Directory have been through SSiFM’s On-Boarding assessment. We review insurance details, risk assessments and method statements and these documents are then uploaded to our database and can be easily accessed by interested parties through our portal. All Bronze Approved Specialist Contractors are also automatically included in our Ticket System and considered for live work opportunities.

 

SILVER – Approved Specialist Contractors

All Silver Approved Specialist Contractors are audited by SSiFM which gives further reassurance to potential partners using the Ticket System. SSiFM audit includes a client site visit and premises site visit. This is to confirm quality of workmanship and customer satisfaction.

 

 

GOLD – Approved Specialist Contractors

All Gold Approved Specialist Contractors have been through Bronze and Silver status however, in order to obtain Gold Status, the Specialist Contractor must obtain x10 positive reviews (feedback) scoring 4 stars + from work secured through SSiFM’s Ticket System.

In order to retain Gold status, this rating must be maintained.  If an Approved Specialist Contractors is to drop their rating below 4 stars they would automatically drop back to Silver Status. This approach is designed to promote continuous improvement and helps to drive Best Practice behaviours from all our Approved Specialist Contractors, so helping to improve the FM Industry.

 

CLIENT FEEDBACK 

At SSiFM we take client feedback very seriously. Our mission is to push efficiencies and drive effectiveness into the heart of the FM industry. To enable us to rate our Approved Specialist Contractors fairly we restrict feedback only to works raised through SSiFM’s Ticket System.

Feedback provided by ‘The Client’ directly scores SSiFM’s Approved Specialist Contactors. As each score determines where the Approved Specialist Contractor will rank on the Business Directory, this is a great incentive for them to provide a high-level of service.


THE BETTER THE WORK THE HIGHER UP THE RANKINGS THEY GO! 


 

Approved Specialist Contractor £100 + VAT

Bronze Status Benefits:

Live Work Opportunities
Considered for live projects through SSiFM’s Live Ticket System
Approved Supplier Access to SSiFM Ticket System
Direct exposure to Property & FM clients 
Greater Exposure
Company Webpage, Logo and Website links
Quality Assurance
Vetted by SSiFM.  Our clients trust, value and respect our processes.
Document Display Area
Accreditations, Policies, Risk Assessments, Method Statements and Insurance Details (easily accessible by interested parties)
B2B Opportunities 
Access to Business Directory
FM Best Practice Support
Free expert guidance and advice – we know what FM clients look for in a supplier
Silver Status Eligibility
With which brings further reassurance to all users of the Ticket System

 

 

SILVER – Approved Specialist Contractor £1000 + VAT

 

In addition to all Bronze Status benefits, Silver Status gives further reassurance to all users of the Ticket System that you the Approved Specialist has gone through SSiFM’s 2-day Audit process.

 

Work Audit
Client site visit to formally verify quality of workmanship and relationship management
Premises Audit
Site visit to confirm order of Specialist’s own facilities
Gold Status Eligibility
The highest SSiFM Accolade

 

 

GOLD – Approved Specialist Contractor FREE + Achieved through positive feedback for quality work

 

In addition to all Bronze and Silver Status

Highest SSiFM Accolade
Rated by FM Professionals and users of SSiFM’s Ticket System


Benefits of Using SSiFM’s Approved Specialist Contractors and SSiFM’s Ticket System 

Cost Reduction 
Economies of scale
Full access to SSiFM Business Directory
Access to multiple Approved Contractors, Supplier, Vendors and Providers – A fully procured, monitored and continually developed Preferred Supplier List (PSL)
Economies of Scale
Immediate access to National and Local resource 
Clear 2-Way Communication
Through automated Ticket System
Project Risks Reduction
SSiFM resource on standby to replace any unforeseen issues
24/7 National Helpdesk
03450 519 187
Safe, secure and honest Specialist Supplier list for Facilities Management Contractors and Professionals
 Free Business Directory

REQUIREMENTS FOR BECOMING A BRONZE APPROVED SPECIALIST?

SSiFM check the following areas and ensure specific standards are met in order to become a Bronze Status Specialist Supplier:

  • COMPANY REGISTRATION VERIFICATION
  • INSURANCE INFORMATION – CONFIRM INSURANCE DOCUMENTS ARE DISPLAYED
  • HEALTH & SAFETY – CONFIRM SAMPLE RAMS ARE DISPLAYED
  • ACCREDITATIONS – CONFIRM THE CORRECT ACCREDITATION’S ARE DISPLAYED
  • SERVICE LEVEL AGREEMENTS – CONFIRM AGREED SERVICE LEVELS
  • QUALITY – UNDERSTAND CURRENT QUALITY MANAGEMENT PROCESS
  • POLICIES – CONFIRM POLICIES ARE DISPLAYED
  • COMMUNICATIONS (AGENT / TICKET SYSTEM) – COMPLETE TRAINING
  • THE SSIFM CODE – OBTAIN SIGN OFF AND COMPLETE INDUCTIONS
  • FINANCIAL – CONFIRM FINANCIAL DETAIL HAS BEEN SUBMITTED

 

 

 

 

 

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